1. TC

    Is it possible to refund credits which are not used? Say that I’d like to prepare for a possible traffic spike and buy $10,000 worth of credits. After the spike it occurs I still have $5000 credits left. It would be nice to get those back since they were not used.

    1. Cody

      Credits are non-refundable: https://www.keycdn.com/faq#refund-credits In your case, I would recommend that you enable the auto-payment feature and define a smaller recharge amount. That way if you have a large traffic spike, your account will be automatically recharged, will not have any disturbance in content delivery, and you won’t need to purchase such a large amount of credits at once.

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